Frequently Asked Questions

Everything you need to know about your gothic and steampunk orders.

Which countries do you ship to?

We ship our dark fashion worldwide. Standard shipping usually takes 5-10 business days, while express options are available at checkout for faster delivery.

How do I choose the correct size for corsets and coats?

Each product page features a specific size chart. For corsets, we recommend choosing a size 2-4 inches smaller than your natural waistline for the best fit and silhouette.

What is your return policy?

We offer a 14-day return period from the date you receive your order. Items must be in their original condition with tags attached to be eligible for a refund or exchange.

Are your products vegan-friendly?

Many of our items are made from high-quality synthetic leather and brocades. Please check the 'Materials' section on individual product pages for specific fabric details.

Do I have to pay customs duties or import taxes?

Customers are responsible for any customs fees or import duties levied by their local government. These fees are not included in our shipping costs.

Can I track my order once it has been shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package.